Intelligent call distribution

Build your dream call center structure in minutes without assistance from IT.

The manager experience

Get a holistic overview of your team’s performance and make adjustments in real time.

The agent experience

Empower agents with better tools that minimize clicks and keep the focus on the customer.

The easiest phone system you will ever use

A flexible & scalable phone system

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Cloud means easy

Never worry about phone lines getting backed, ongoing maintenance, or hardware again! Dixa auto-scales up and down.

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Add new numbers & agents instantly

Add or remove agents and new channels without any additional costs. Scale up or down for free – no hidden charges or fees.

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Deliver the best CX

Offer a callback so customers don’t have to wait in the queue. Keep them updated with announcements in their language.